Frequently Asked Questions
Do I need prior experience to start?
No. Our beginner path starts with safety, accurate scaling, and trace timing before any advanced design. See the catalog.
Which basic tools do I need?
A digital scale, stick blender, heat-resistant containers, silicone mold, thermometer, and lye-safe gear (gloves, goggles). Each course module includes a materials checklist.
How do you teach lye safety?
We demonstrate mixing order, ventilation, personal protective equipment, and safe storage. We never claim risk-free handling—only safer practice through correct steps.
Are courses self-paced?
Yes. Lessons are short and repeatable. Pause anytime and revisit techniques as you grow confidence.
Do you offer refunds?
We provide a 7-day refund window for unused courses. If you have watched over 50% of the content, we offer tailored support rather than refunds. See our Terms.
Do classes include recipes?
Yes. Each course includes at least two tested base formulas and design variations with clear superfat and lye concentration notes.
Can I sell soaps I make from your lessons?
Yes, but please follow your local regulations and labeling rules. Our business modules cover pricing, batching, and compliant claims.
Do you use only essential oils?
We teach both essential oil and fragrance oil usage with safe dilution guidelines. We never promise medical benefits.
Is there community support?
Yes. Discussion prompts and office hour notes help you reflect and troubleshoot gently. For private guidance, contact us.